Shipping policy

SHIPPING TIMES

  • United States: 5 to 7 business days (Depending on State).

  • Hawaii & Alaska: Please keep in mind that orders to Hawaii and Alaska take longer to arrive and cannot be expedited. Please allow up to 30 business days for delivery.

  • International Warehouse: If an order includes items that are located in our international warehouse, the entire order will be shipped internationally, with a delivery time of 7 to 14 business days.

  • International Shipping: 7 to 15 business days.

EXPEDITED SHIPPING TIMES

  • United States: 5 - 12 business days (Depending on State).

PROCESSING TIMES

Orders may take 1-3 business days to process after placing the order. Please note that weekends are not considered business days. Due to high demand during peak seasons, processing times may take longer than expected. In such cases, we kindly ask that you allow up to 5 business days for us to fulfill your order.

Where can I find my tracking number?

When your order is shipped out, you will receive a shipping confirmation email containing your tracking number. If you have trouble finding your tracking number, you may email our customer service team at any time at zovuraofficial@gmail.com!

Christmas Delivery Notice

Due to high holiday demand, we cannot guarantee delivery before Christmas for any orders placed after December 1st. Please order early to avoid potential delays.

Unexpected Delays

In some instances, deliveries may take longer than the standard shipping times stated above. External factors, such as international customs processing and holidays, are beyond our control. We thank you for your patience and understanding.

Acknowledgment of Policy

By placing an order with Zovura, you acknowledge and agree to the terms outlined in this Shipping Policy.

If you have any further questions, feel free to contact us at zovuraofficial@gmail.com at any time!